AUSSIE CANS RETURNS POLICY

All items carry our 30-Day Money Back Guarantee. If, for any reason, you are not totally satisfied with your purchase, you may return your items unused, in original packaging within 30 days of purchase for refund of the purchase price (excluding delivery charges).

For faulty items, please contact our office, between 10:00am and 4:00pm Monday – Friday (AEST), on +61 2 9939 3327 before returning any goods.

We are unable to refund postage costs for returns, unless we have made a mistake and sent you the wrong product or the product is faulty.

Conditions:

  • No refunds or exchanges will be offered for products that have had tags removed, have been worn or washed.
  • No refunds or exchanges will be offered on products where the packaging has been damaged.
  • Aussie Cans is not responsible for the for freight costs in returning the items to our warehouse, except where the goods are deemed faulty.
  • No refunds will be offered for freight costs where the goods are returned but are not deemed faulty. In these cases, only the costs of the goods will be refunded.
  • Refunds will only be made by the original payment method, and in the case of credit cards only back to the original card.